Effective: May 1, 2025
MathMind AI ("we", "us") is committed to protecting the privacy of students and their families. This Privacy Policy describes what information we collect, how we use it, and your rights.
When you sign up we collect your name, email address, grade level, and chosen math subjects. Passwords are hashed using PBKDF2-SHA256 (100,000 iterations) and the plaintext is never stored.
We log anonymized AI token usage (model, feature, input/output token counts, estimated cost) to monitor system health and control costs. This data is stored in our database and used only for operational purposes.
Math problems and tutoring conversations are processed by the Anthropic Claude API to provide the Service. Images you upload are sent to Anthropic transiently and are not stored on our servers after the API call completes. Tutoring sessions (problem text and messages) are saved to your account so you can review them across devices.
Payments are handled by Stripe. We receive a Stripe customer ID and subscription status but never see or store your card number, bank account, or other payment details.
We collect your IP address for rate-limiting purposes (stored ephemerally in Redis; not linked to your account). We do not use cookies for tracking. Session tokens are stored in your browser's localStorage and are not accessible to third-party scripts.
We do not sell your personal information. We do not use your data to train AI models.
We share data only with the vendors required to operate the Service:
We understand that many users are under 18. We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child under 13 has created an account without consent, please contact us at support@mathmindai.com and we will delete the account promptly.
We do not display advertising, sell data, or use behavioural profiling for any users, including minors.
Account data is retained until you delete your account. Deleting your account (via Settings → Delete Account) removes your Supabase record within seconds and cancels any active Stripe subscription. Residual logs held by third-party vendors are subject to their own retention policies.
Usage event logs (anonymized token counts) may be retained for up to 12 months for cost monitoring.
We implement industry-standard protections including:
No system is 100% secure. If you discover a security vulnerability, please disclose it responsibly by emailing support@mathmindai.com.
You have the right to:
To exercise these rights, email support@mathmindai.com. We will respond within 30 days.
We may update this Privacy Policy from time to time. We will notify you of material changes by email or an in-app notice at least 7 days before they take effect. The effective date at the top of this page reflects the most recent update.
Questions or concerns about privacy? Email us at support@mathmindai.com.